ORDERING & DELIVERY

Built to order.
Freight to your door.

Every Echelon chamber is built to order. Choose with a private consultation, or prepare a direct request if you already know the model. A dedicated person at the studio follows your order through arrival.

WITH A GUIDE

Let’s talk it through.

A thirty-minute consultation about your space, intended use, and questions. A considered proposal follows with configuration and pricing in writing.

Book a private consultation
WHEN YOU KNOW YOUR MODEL

Ready to buy?

Share your chosen chamber and delivery location. We’ll send an invoice for you to approve or request changes. No call is required, and you can speak with us even after your invoice arrives.

Request my invoice

A clear path.
At every step.

Explore what happens from your first conversation to your chamber’s arrival.

Step 1 of 5

Start with your space.

Explore the collection. If you know your model, request your invoice online. If you want help choosing, book a free consultation.

Your next step

Choose a model to discuss, or let the studio help you compare.

Before you confirm your order.

Review your written proposal, the full price, and payment terms with the studio before paying.

Built to order. All sales final. No returns. 2-year warranty. Lifetime support after warranty at standard rates.

A 2-year warranty covers defects in quality, materials, and design with proper use. Parts, or the unit where applicable, are repaired or replaced under the warranty. Lifetime support with one dedicated studio contact. Parts and support continue after the 2-year warranty at standard parts and service rates. For example, if a part needs replacing after the warranty, the studio ships the part and walks you through installation, billed at standard parts and service rates.

PLAN FOR ARRIVAL

Delivery, in the details.

Choose your chamber family to see the total lead time, installation options, and what to prepare.

Atlas portable chamber, studio visualization
Atlas · Portable collectionStudio visualization
Portable chamber delivery

Built for you.
Then on its way.

Order to delivery4–6 weeks
+
First-use supportWith Echelon

Total lead time from order to delivery. The studio confirms the arrangements for your destination.

Freight to your siteArranged to your delivery address.

Portable chambers arrive by freight. Place and connect the hardware per the manufacturer manual, with first-use support from Echelon.Place and connect the hardware per the manufacturer manual. First pressurization takes place with Echelon on a briefing call.

First pressurization, with us.Your first pressurization takes place with Echelon on a briefing call.

Built to order. All sales final. No returns. Covered by a 2-year warranty, with lifetime support after at standard rates. View ownership terms.

Your arrival checklist.

0 of 4 reviewed

Open each point, then mark it reviewed. This checklist stays on this page and is not sent to the studio.

Measure the route, not just the room.

Check doorways, turns, and the installation room against the confirmed chamber and crate dimensions. Discuss stairs and any access restrictions with the studio before ordering.

Confirm your power configuration.

Confirm the required electrical configuration and room requirements with the studio before your chamber is built.

Plan your installation.

Portable chambers arrive by freight. Place and connect the hardware per the manufacturer manual, with first-use support from Echelon. Review the setup instructions before delivery. First pressurization takes place with Echelon on a briefing call.

Photograph the crate on arrival.

Inspect and photograph the crate when it arrives. Contact the studio about any damage; the studio coordinates freight claims. Echelon provides first-use support by phone.

Before delivery

Measure doorways, access routes, and the installation room. Confirm your electrical configuration and site access with the studio. Portable chambers arrive by freight. Place and connect the hardware per the manufacturer manual, with first-use support from Echelon. Echelon technician installation is included for Vespers, Cirrus, and Nimbus.

Lifetime support

Lifetime support with one dedicated studio contact. Parts and support continue after the 2-year warranty at standard parts and service rates. For example, if a part needs replacing after the warranty, the studio ships the part and walks you through installation, billed at standard parts and service rates.

2-year warranty. All sales final.

A 2-year warranty covers defects in quality, materials, and design with proper use. Parts, or the unit where applicable, are repaired or replaced under the warranty. Built to order. All sales final. No returns.

Documentation

Your chamber is made to order. Review the specifications, configuration, and applicable product documentation with Echelon before confirming your build. Documentation accompanies the unit.

Vespers and Cirrus include button controls. An optional touchscreen upgrade is available on Vespers, Cirrus, and Nimbus for an additional USD 4,950.

THIRTY MINUTES. YOUR QUESTIONS.

A conversation.
A clearer next step.

Built to order. All sales final. No returns. A 24-month warranty covers defects with proper use. Lifetime support continues after, with a dedicated contact and parts and service at standard rates.

For example, if a part needs replacing after the warranty, the studio ships the part and walks you through installation, billed at standard parts and service rates.

Book a private consultation

THE ECHELON COMMITMENT

Warranty applies with proper use. Parts and service after warranty are billed at standard rates. Commercial warranty terms are confirmed with your order. Warranty & support details